What is Klarna?Want to pay later for your purchases? Just choose Klarna at the checkout. You can split the cost into monthly instalments or pay in full up to 30 days later.
Is Klarna right for me?Klarna offers an easier checkout experience making shopping stress free, especially when waiting for payday. It also means you can receive and inspect your order before settling on payment. Great for trying on a few things and deciding what’s right for you.
What do I need to use Klarna?It’s simple. All you need to pay with Klarna is 3 things: you must be aged 18 or over, have a UK bank account, and a UK residential address.
1. Who is Klarna?
Klarna is a payment service provider from Sweden, powering online payments for the past 14 years. Just choose Klarna at the checkout. You can split the cost into monthly instalments or pay in full up to 30 days later.
2. Can I trust Klarna?
Klarna has served 80 million customers worldwide, working with 190 thousand retailers. So there’s nothing to worry about. Click here to learn more about Klarna
3. Should I be directed to the Klarna website?
After placing your order, Klarna will send you an email with instructions on how to pay – this will link you to their website where you can settle payment with your debit or credit card.
4. Can I pay before the 30 days is up?
Yes, of course. If you have received your order and you’re happy with everything you can pay as soon as you like – just go to Klarna’s payment page and sign in using your email address.
5. I didn’t receive my email from Klarna?
Not to worry – you can access all your orders and make payments by logging in directly with Klarna’s payment page
6. I still haven’t received my goods?
If you think you should have received your order by now and haven’t, don’t worry. Just get in touch with the TOG24 customer service team as normal and they will be happy to help. Contact us at customerservice[at]tog24.com. Please wait up to 5 business days for all standard orders.
7. What if I want to return everything in my order?
Not a problem, just return your goods to us at TOG24 as usual and you will not be charged.