Terms & Conditions

1. Terms and Conditions

Mileta Sports Ltd (trading as TOG24) and its affiliates provide access to the www.tog24.com website (the "website") and sell our products to you subject to the conditions set out on this page.Please read these conditions carefully before using the www.tog24.com website. By using the www.tog24.com website, you signify your agreement to be bound by these conditions whether as a guest or registered user.

2. Your account

If you use the website, you are responsible for ensuring and maintaining the confidentiality of your account and password and for controlling and restricting access to your computer to prevent any unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure at all times. You should inform us immediately by contacting dataprivacy@tog24.com if you have any reason to believe that your password has become compromised, or if the password is being, or is likely to be, used in an unauthorised manner.

Mileta Sports Ltd shall not be liable to any person for any loss or damage which may arise as a result of a failure by you to protect your account details and/or password.

Please ensure that any details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. If any details are incorrect you should notify us at your earliest convenience by contacting dataprivacy@tog24.com

Mileta Sports Ltd reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order we will ensure that you are not charged. By placing an order you warrant that you are 18 years of age or older; are capable of entering into binding contracts; and are resident in the UK.

Where any of the goods ordered are out of stock, we will get in touch with you to ascertain whether you would like to cancel the order, purchase other products or be contacted when stock arrives. Ownership of the goods you have purchased shall pass to you on delivery provided that we have received full payment for the goods. Risk of loss or damage to the goods shall pass to you on delivery.

3. Accessing our site

We use our best efforts to ensure the availability of the website and that it is error-free and up to date. However, this cannot be guaranteed at all times. Access to the website may when necessary be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. Mileta Sports Ltd will not be liable if our website is at any time not available or experiencing accessibility problems.

You are responsible for making any and all necessary arrangements to enable you to have access to our website, and for ensuring that any person accessing our website through your internet connection are aware of our terms and conditions and that they comply with them.

You agree that you may only use our website for lawful purposes and also agree that you will not breach any applicable local or other applicable law or regulation; use our website in a fraudulent or unlawful way; you will not knowingly upload any viruses, Trojan horses or any other form of malicious or damaging computer code; you will not use our website to knowingly transmit or introduce any data; you will not without our written authorisation damage, disrupt or alter our website, network and other IT infrastructure whether owned or operate by us or by a third party operating on our behalf.

Mileta Sports Ltd will not be liable for any loss or damage which may be caused by a virus or other harmful computer coding/material that may infect your computer, computer equipment, data or any other material due to your use of our website, or to your downloading of any material from it, or from any website linked to it.

You may not copy, reproduce or modify any of the contents of this website without the written permission of Mileta Sports Ltd

The information on this website is for information purposes only.

Links to other websites. Our site contains links to other third party websites which are not under our control. Theses links are provided for your convenience only. Any visit to external sites from our website is entirely at your own risk, and you should read any applicable terms and conditions for any such sites carefully. If any losses are suffered as a result of accessing/using any external websites, you must claim against the third party.

Materials and information on this website are directed only at those who access the website from the United Kingdom. Mileta Sports Ltd makes no representation that any information or products featured on the website can/should be used or are available in other locations or territories. If you are accessing the website from outside the United Kingdom you are responsible for following any applicable local laws and regulations.

Applicable law. Any dispute or claim arising out of any use of our website shall be governed and construed in accordance with English law in all respects. By using our website you agree to the exclusive jurisdiction of the English courts.

Mileta Sports Ltd and other associated group companies exclude (to the extent permitted by common or other law) any liability for any direct, indirect or consequential loss or damage incurred by any use or in connection with any use of our website or any websites linked to it, including but not limited to liability for loss or income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; and any other form of loss or damage, however, arising, to the extent permitted by law.

5. Acceptance of your order 

We try to keep our prices and descriptions as correct as possible, however we will only accept orders if they do not contain any material errors with regards to the advertised prices or the description of the goods.

6. Klarna Payment Option

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.

Klarna's Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply. klarna.com/uk/terms-and-conditions

7. Pricing

The prices stated are the price you will pay except where we find a clearly obvious error in the goods you have ordered (see above). We make every effort to ensure pricing is correct for all the large number of items on sale, however despite these efforts some goods may be incorrectly priced. We have no obligation to provide goods to you at the incorrect lower price if the pricing error is obvious and unmistakeable and could have been recognised by you as mis-pricing.

Prices include VAT at the current rate, but do not include delivery charges (where applicable) which will be added to the total amount payable at the applicable point in the payment process. Where a reduction is shown the higher price is the original price charged on the website for a minimum of 28 consecutive days in the preceding 6 months or the RRP.

8. Trademarks

Any trademarks not owned by Mileta Sports Ltd/ TOG24 Ltd that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to Mileta Sports Ltd/TOG24 Ltd

9. Availability

All orders for products are subject to availability.

10. Colour reproduction

TOG24 designers take great care with the colour used in collections. The limitations of broadcasting may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

11. Supply

We reserve the right to refuse to supply an individual or company.

12. Languages

Orders may be placed online in English.

13. Contracts

Details of your completed order will be filed by TOG24. If you wish to gain access to a copy of this information please email customerservice@tog24.com

14. WEEE policy

Waste Electrical and Electronic Equipment (WEEE) describes loosely discarded, surplus, obsolete, broken electrical or electronic devices. The WEEE Directive is a UK law introduced in July 2007 with the aim of reducing the amount of waster created by electronic equipment. The amount of WEEE we throw away is increasing by around 5% per year, making it the fastest growing waster stream in the UK.

Much of the UK's WEEE ends up in landfill, where the toxins they contain can cause water and soil contamination. This can have a harmful effect on the natural habitat, wildlife and human health. The regulations mean that suppliers of electronic equipment, such as retailers like us, must allow consumers to return their waste electronic equipment.

In Store Take Back Scheme

A take back scheme is in operation at all TOG24 stores for all customers, whether purchasing in-store or online. When you buy a new electrical item from TOG24 you can exchange an old similiar like for like item and prevent it from going into a landfill site by disposing of it safely. This includes products purchased from other retailers.

Take Back is offered subject to the following conditions:

  • 1. We can only take back like for like items.
  • 2. Customers must return their WEEE items to us within 28 days of purchasing their new items and have a receipt as proof of purchase.
  • 3. Customers wishing to return their WEEE item will have to pay for all transport costs incurred in returning the item to us.

You may also take your WEEE items to your local authority civic amenity site if this is more convenient.

Under the WEEE regulations, all new electrical goods should now be marked with crossed out wheelie bin symbol. This symbol is there to remind you that WEEE products should not be disposed of with household waste. Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of seperately from normal household waste so that they can be recycled.

Wherever practical old electrical waste should not be disposed of with your household waste. You can locate your nearest participating collection site via www.recycle-more.co.uk or by phoning 08450 628 572 and talking to customer services (please have your postcode to hand).

If you wish to return your WEEE items or have any other questions on how or whether we can take back your waste electrical items, or for help and advice on how to do so, please contact us by email at mailorder@tog24.comor ring us on +44 1924 601011.

15. Registered office

This website is owned and operated by TOG24 (a trading name of Mileta Sports Limited), Spen Vale Mills, Station Lane, Heckmondwike, West Yorkshire, WF16 0NQ. Company registration number 1132951. VAT Number: 185 201 381.

16. Contact us

If you have any questions or comments, please contact customerservice@tog24.com