Loyalty Program Privacy & Data Protection
Privacy & Data Protection
We take your privacy seriously. Participation in the rewards program involves processing your personal data (such as your name, email address, account details, purchases, and reward activity) to operate the program, provide benefits, and communicate with you.
-
Legal basis: We rely on your consent or our legitimate interests in running a customer loyalty program.
-
Marketing: You can withdraw consent for marketing at any time without affecting your participation in the rewards program.
-
Profiling: We use automated systems to track your points, determine reward tiers, and provide offers. This may be considered profiling. You can object to profiling at any time.
-
Third parties: We use trusted service providers to operate the rewards platform. These providers act as data processors under strict contractual obligations.
-
Retention: We keep your rewards program data only for as long as necessary to run the program or until you close your account. Some records may be retained for legal or regulatory purposes.
- Your rights: Under UK-GDPR, you have rights of access, rectification, erasure, restriction, portability, and objection. For details or to exercise your rights, please see our Privacy Policy.